FAQ
We know, high impact isn't always simple. To help you along the way, we've collected the most common questions and answers here.
- Will I get new tags if I edit settings?
- Processing error when uploading video in Adnami
- A part of my creative isn't visible in the preview, why?
- Are there any weight restrictions for my materials?
- Why is there a difference between the preview in Adnami and the DSP/Adserver?
- What does it mean if a material is or isn't responsive?
- Is it possible to update or delete a campaign or creative I've created?
- Can I add my colleague as a user in the platform?
- How do I add a new advertiser to the suite?
- Why does my HTML-preview look wrong?
- How frequently are new Adnami formats released?
- Error message in the suite?
- Why is my creative rejected by the DSP
- Third party tracking
- Why is there a gap between APM and eAPM?
- Why do I see impressions on unknown domains?
- How to optimise your website for attention and viewability?
- Why is Adform viewability different from Adnami viewability?
- How many times does videos in Adnami loop?
- A guide to Impression Tracking and CacheBuster
- Customise the preview background
- Understanding the performance score on Adnami
- What is Adnami's Attention Report & what does it do?
- Sonar FAQ
- Why You Might See mediation.adnxs.com in Your Site List (and What to Do About It)
- Creative Height and Viewport
- Why do timestamps in the reporting system appear earlier or later than the scheduled campaign start time?
- Publisher FAQ