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Why does my HTML-preview look wrong?

HTML is always suppose to be responsive, this means that when someone adjusts the size of the website where the creative is being shown, the advert will adapt to suit. The code needs to be developed for this work (by your agency).

 

If it doesn't work, make sure to check the code first. Here's a guide on the topic: www.preview.adnami.io/responsiveguide